The Influence of COVID-19 on Gambler Feelings in 2020 – iGB
The Influence of COVID-19 on Gambler Feelings in 2020 – iGB
In the initial six months of 2020, wagering businesses encountered numerous challenges. Many were merely striving to stay operational. However, as confinement regulations relaxed and athletic events resumed, organizations could begin contemplating the future.
This online seminar will discuss how gambling companies can rebound from the repercussions of COVID-19, expand once more, and seize new opportunities in a transformed environment.
Earlier this year, Trulioo conducted a comprehensive survey of consumers in the UK and the US. They aimed to comprehend how individuals felt about establishing online accounts and confirming their identities.
In this session, Trulioo will unveil the survey findings and elucidate how this data regarding gambler sentiments in 2020 can assist companies in providing their customers with the optimal experience, particularly when they are setting up new accounts.
Gamblers desire to create accounts swiftly, effortlessly, and securely. Companies that fail to achieve this could encounter substantial difficulties, especially in a market that is unpredictable and challenging.
Its clear that the yearning for streamlined account initiation has only escalated during the recent months of coronavirus confinement. In the “digital realm,” individuals have become more discerning and refined in their utilization of digital services – they recognize quality, and they won’t settle for anything inferior. Individuals feel insecure and are more apprehensive about threats surrounding them.
Trulioo will also present a case study illustrating how a global gaming operator ensured they could fulfill their compliance responsibilities and safeguard customers while providing a top-notch account creation experience.
Essential takeaways
This online seminar is sponsored by Trulioo
Trulioo is a worldwide identity verification enterprise that offers real-time online identity and business verification coverage for over 5 billion individuals and 330 million companies globally.
The company recently conducted a survey to comprehend the significance of initial impressions in online gaming. For 77% of online gamers, the account onboarding process can “make or break” their future connection with a brand. Players anticipate operators to provide swiftness and security, particularly during the present crisis, and they expect real-time identity verification during account establishment.
Sign up for the iGaming newsletter
